How we groom your dog
We offer a great grooming service here at City Paws Club – we only take one dog at a time to maintain a quiet and relaxed environment, and it all happens behind a glass wall so you can see every aspect of the groom. One......
As featured on Channel 5,
LIFE AT CITY PAWS CLUB
Born from a love of dogs and the great outdoors, we are the UK’s first activity centre dedicated to Dogs & their Humans.
Our mission is to take the Urban dog back to his roots just as nature intended. Young or old, slow or speedy, we can cater for any of your dogs needs with our expert human pack leaders on hand for guidance throughout.
“Yippee, fireworks are here again!” Thought no dog, ever.
Guy Fawkes night is here again, and while we all enjoy the bonfires and pretty sky displays, chances are your four legged friend is not going to be as happy about it. Barking, cowering, becoming clingy or on edge are all behaviours which are completely......
How to receive a dry dog after daycare: the winter coat edit
(Because apparently the summer really is over) Now, we always try our best to deliver your dog back in the best condition possible, and that includes washing them off at the end of each day. But as the weather turns colder and wetter that’s no fun for......
MEET THE TEAM
Were a close knit family of dog lovers, who are passionate about the dogs we look after and the care we can provide. If you use our services you’ll get to know us individually from the start. From home visits, daycare collection, boarding, training sessions, events and admin enquiries, we’re here to provide you and your pooch with the very best and personal service you could hope for.
Nationality: New Zeland
Favourite dog: TBC
Years in company: 2
Marcus
Daycare managerNationality: Canadian
Favourite dog: Boarder terrier
Years in company: 1
Bee
City Paws Club store managerNationality: UK
Favourite dog: Jack Russell
Years in company: 2
David
Office managerNationality: UK
Favourite dog: Dachshund
Years in company: 4
Matt Boyce
Owner and all round dogsbodyNationality: Australia
Favourite dog: TBC
Years in company: 1
Matt
DriverNationality: UK
Favourite dog: Dachshund
Years in company: 1
Sebastian
DriverNationality: Australian
Favourite dog: Jack Russell
Years in company: 2
Orla
Daycare assistant & Boarding angelNationality: UK
Favourite dog: Boxer
Years in company: 3
Wing
Boarding angelNationality: UK
Favourite dog: Springer Spaniel
Years in company: 3
Chris
Boarding angelNationality: German
Favourite dog: Rescue mix
Years in company: 2
Grit & Michaela
Boarding angelsNationality: USA
Favourite dog: Boxer
Years in company: 2
Erik
Boarding angelNationality: UK
Favourite dog: TBC
Years in company: 1
Lauren
Boarding angelNationality: UK
Favourite dog: Italian Greyhound
Years in company: 1
Sydney
Boarding angelNationality: Greek
Favourite dog: TBC
Years in company: 1
Olimpia
Home sitting18483
DOGS
WALKED
150998
MILES
RAN
10765
DOGS
BOARDED
37853
TREATS
EATEN
Customer
Google Reviews
We had our dog groomed there, they made a good job, he did still have a few of his puppy hairs but he came out pretty
kasper Franz
09:33 07 Aug 20
Because London is the bast state
Deepak Sharma
09:34 18 Jul 20
A great service, our pets really enjoyed! One of them is injured so need extra care with the front leg. The groomer were very attentive and although Achilles was super tense and scared, everything went very well. Thanks!read more
Claire Bills
11:15 14 Jul 20
Amazing friendly and professional - I brought my pup in who was quite matted - and it was his first time at the groomer - the team took excellent care of him and he looked great afterwards.They were also really helpful with tips to help me keep him ship shape.Thank you!read more
Caroline Churchill
16:18 11 Jul 20
Super service with an emphasis on ensuring your dog is happy. Value for money. Experts in dog pampering!
Sehry P
13:55 06 Jul 20
We love to send our dog Ellie to day care here. She is so excited when she is picked up of a morning and is so exhausted when she is dropped off home of an afternoon. We get photos most days she is there. City Paws is so convenient while we are both at work, but also amazing during this crisis as we can ensure Ellie is still exercising and socialising with other dogs. We could not recommend City Paws Club more.read more
ASHLEA MCWADE
19:57 25 Jun 20
City Paws Club is our Beagle’s second home, he absolutely loves going to day care. Matt and the team are amazing at what they do, attentive, professional with a really friendly attitude. An easy booking system, early pickups and regular updates with photos of the day’s adventures. We can’t recommend enough.read more
Oliver Powell
07:09 22 Jun 20
City Paws Club is our Beagle’s second home, he absolutely loves going to day care. Matt and the team are amazing at what they do, attentive, professional with a really friendly attitude. An easy booking system, early pickups and regular updates with photos of the day’s adventures. We can’t recommend enough.read more
Oliver Powell
07:09 22 Jun 20
Very good groomers, definitely doing their job with true passion! My dog is always leaving with cute haircut. She is very anxious and another groomer refused cutting her but in City Paws Club they always know how to approach her🙂 definitely recommend and Ellie will be back soon 🙂read more
Martyna Modrzyńska
17:46 20 Jun 20
My one year old female border collie has been going there since she was 3 months old and she absolutely loves it. The staff have all been lovely and my girl gets so excited to see each one of them. They send me photos throughout the day which puts me at ease and makes me happy to know she is having a good time. Definitely recommend.read more
Mairead Collins
08:01 15 Jun 20
So happy to have the great grooming team back up and open at City Paws after COVID closure. They take great care of my pup and he comes out looking tip top. The added benefit, they are much more patient that I could ever be as he tries to eat the blow drier!read more
R Medina
19:55 11 Jun 20
First groom after lockdown so Sidney was knotty around the neck and tail. Had tried to groom and trim from home. Had to have him cut short because of this. Shock for me to see him so short but it was essentially the best thing to do. Was advised beforehand and we talked my options. Will be easier to keep under control now and as I like Sidney as a toy poodle long haired was advised to have him trimmed every 4/5 weeks. Lovely girls very friendly and they also take the time to discuss options.read more
Sarah Cole
21:00 04 Jun 20
Really easy to book with them, responded to my email quickly. Great cut and my little Toffee was very happy after the groom. Went to pick up and they had forgotten to do claws but when I mentioned they were very happy to oblige and take care of it quickly.read more
Kim Percy
08:31 31 May 20
I have used all their services, day care and boarding, my lab loves them and he’s the happiest when they pick him up. He just had he’s first grooming with them too and he’s one fresh dog. Best service, totally recommendable!read more
andreea aura
17:59 30 May 20
City paws are so kind and gentle to my cavapoo who is not a great fan of being groomed! Very professional and I would highly recommend!read more
katy wessely
16:48 29 May 20
Can not recommend the team at City Paws more highly. Brilliant service from extremely helpful and friendly staff - always accommodating, even for very last minute bookings. We wouldn’t take our dog anywhere else - she loves going to City Paws and always comes back happy, clean and very tired!read more
Rebecca Alderson
15:38 19 Mar 20
Our beautiful dog Winnie spent the first year of her life attending City Paws Club. I think I can speak on her behalf to say that she would not have preferred to spend it anywhere else! Everyday day she came back happy and exhausted having had a lovely time playing with her friends. Practically speaking, Matt and the team are very accomodating, prompt and efficient. You often get photo updates during the day, if I had one small criticism these updates could be a little more frequent. We have moved from London now and I hope our next doggy day care provider will be just as good! Thank you from us and Winnie for all the nice memories.read more
Henry Cross
13:38 26 Feb 20
The City Paws crew is really great. They always pay attention to customers request and propose the best option. We bring our Milka for more than a year and we could not be more happy.read more
Maikon Sander De Castro Alves
18:48 14 Feb 20
I have been sending my Miniature Schnauzer to City Paws daycare since he was 11 weeks old. He's now 5 months old and has greatly benefited from the socialisation with other dogs that he gets from his weekly visit to daycare. From when he was a small pup, the team have been so attentive with him, sending me pictures and letting me know if something seems off (he once had an ear infection which the team helpfully flagged). He's always so excited to see them when they pick him up and I can see the love and care the team have for him. He doesn't even look back when he leaves in the morning. I would recommend City Paws to anyone - I am confident that my dog is safe and happy when he is with the Matt and the team 🙂read more
Hannah Maton
15:39 12 Feb 20
Sparkle and Rascal have been attending City Paws for almost 3 years and have the best time with Matt and his team. I feel it is a safe environment with lots of space (which terriers need!) for them to charge around. They are always so excited when they are collected which shows me just how much they love it!read more
Allison Mun-Gavin
08:33 07 Feb 20
Fantastic service again!This is my second review and although the team was different, the service was absolutely Spot on. Today was only the second grooming for my girl, her hair was very long (last cut in May last year) but we really like it long and brush her regularly. I decided to give her a trim because brushing and washing was taking longer lately and, with heating on everywhere I noticed she was getting too hot often. She was very nervous at first and again it was not easy to leave her but I asked the ladies to call me if she would be very stressed. After I left she relaxed and apparently did not cause any trouble. I called 2.5h later to ask if she was ready and promptly went to collect her. I was greeted eagerly by my very happy and beautifully groomed cockapoo, who was bouncing around the groomers and did not seem stressed at all. In fact she was very comfortable with the team. They are very competent in their approach and service and I would definitely recommend them to everyone, especially if you, or your pet, are a bit apprehensive. Thank you City Paws and we will be back in a couple of months.May2019It was a first grooming appointment for my little cockapoo and I couldn’t imagine a lovelier experience. The girls were amazing and reassuring as I was a bit nervous about leaving her for the first time. A very friendly place, I totally recommend it! My furry baby smells gorgeous and looks very cute. Thank you Basia and team. We will be back in a couple of months.read more
Ola Mc Carthy
15:09 31 Jan 20
Today was only the second grooming for my girl, her hair was very long (last cut in May last year) but we really like it long and brush her regularly. I decided to give her a trim because brushing and washing was taking longer lately and, with heating on everywhere I noticed she was getting too hot often. She was very nervous at first and again it was not easy to leave her but I asked the ladies to call me if she would be very stressed. After I left she relaxed and apparently did not cause any trouble. I called 2.5h later to ask if she was ready and promptly went to collect her. I was greeted eagerly by my very happy and beautifully groomed cockapoo, who was bouncing around the groomers and did not seem stressed at all. In fact she was very comfortable with the team. They are very competent in their approach and service and I would definitely recommend them to everyone, especially if you, or your pet, are a bit apprehensive. Thank you City Paws and we will be back in a couple of months.It was a first grooming appointment for my little cockapoo and I couldn’t imagine a lovelier experience. The girls were amazing and reassuring as I was a bit nervous about leaving her for the first time. A very friendly place, I totally recommend it! My furry baby smells gorgeous and looks very cute. Thank you Basia and team. We will be back in a couple of months.read more
Ola Mc Carthy
15:00 31 Jan 20
Margot, our miniature dachshund has been going to daycare at City Paws Club since she was 10 weeks old, between 2-3 days a week and she absolutely loves it. When the team come to pick her up she's always super exited and can't wait to leave!We are so pleased she has become a very confident puppy around other dogs and people, and we really do attribute much of this to her being so well socialised at City Paws Club.We were so was nervous sending her in the first couple of days, especially as she was so young and little, but the team were amazing and sent us updates/photos throughout the day on how she was getting on. We felt they really looked after her, sat with her and eased her in with all of the other puppies. Natalie and Matt still send us photos/videos of her playing which we love. The team really genuinely seem to love all of the dogs they look after, and are very comforted when at work that Margot is in great hands.We also really like the online booking interface which is easy to use and allows you to book in last minute, which is great for us when our work plans change etc. We visited the Club in person before sending her in and there is a huge amount of space for all of the dogs, shelters and activities etc. Overall, we are very happy and would highly recommend City Paws Club.read more
Charlotte Dennison
00:52 15 Jan 20
We have a large rescue dog, very timid and needs time to build trust with new people. We tried several dog sitters and boarding options but none were successful. And then we met Matt and Citypaws team - from the first meeting their approach was so professional, they managed to understand Maggie is shy but is gentle and needs time to establish trust. It was the first time we left Maggie for 10 days but the team was so nice and understood the delicate situation, it made it easy for us to trust them. While we were away we kept getting daily updates, photos and videos, and we were so happy to see how fast she adapted and started playing with the dogs. The highlight was when we received a photo of one from the team hugging Maggie! We will definitely return on our next holiday and we highly recommend!read more
Doron Taub
16:15 07 Jan 20
Groomers always listen to precise instructions. The atmosphere with only one dog at a time is calm and relaxing for a pup who is a bit worried.They always spend a great deal of time on each dog and my little one is never concerned to walk in through the door for his haircut.read more
Alice
20:33 02 Dec 19
Our 9 month rescue Molly loves going to day care every week with Matt and his team, her tail doesn't stop wagging for about an hour when she gets back. Molly was really timid to start with but the team have taken the time to understand her situation and to get to know her personality, she grows in confidence every time she goes. Happy dog & Happy owner.read more
Carol Campbell
13:58 02 Dec 19
The staff were very friendly and was amazed how she calmed down my dog, he usually nernvous around strangers. She did a very neat good job. Everyone liked it. Thanks again.read more
Asia Ramzi
20:56 29 Nov 19
I took my dog(German Sheppard) to City Paws Club for grooming. The staff is very friendly and they do a good job everytime. I tried another groomer in the past but they kept changing my appointments and cancel them because my dog is slightly larger size and they have so many dogs at the same time however I have never had that problem with City Paws Club, they schedule it properly also they send us confirmation and reminding messages every time which shows that they are a professional company.read more
Dilara Wilkins
08:33 23 Nov 19
My yorkie looks amazing after grooming! Very friendly staff.
Tatjana ZDC
00:38 05 Nov 19
Ted just had a first groom at City Paws Club and so pleased with everything . So professional from start to finish. Will definitely be returningread more
Susan
16:15 20 Sep 19
Margot, our miniature dachshund has been going to daycare at City Paws Club since she was 10 weeks old, between 2-3 days a week and she absolutely loves it. When the team come to pick her up she's always super exited and can't wait to leave!We are so pleased she has become a very confident puppy around other dogs and people, and we really do attribute much of this to her being so well socialised at City Paws Club.We were so was nervous sending her in the first couple of days, especially as she was so young and little, but the team were amazing and sent us updates/photos throughout the day on how she was getting on. We felt they really looked after her, sat with her and eased her in with all of the other puppies. Natalie and Matt still send us photos/videos of her playing which we love. The team really genuinely seem to love all of the dogs they look after, and are very comforted when at work that Margot is in great hands.We also really like the online booking interface which is easy to use and allows you to book in last minute, which is great for us when our work plans change etc. We visited the Club in person before sending her in and there is a huge amount of space for all of the dogs, shelters and activities etc. Overall, we are very happy and would highly recommend City Paws Club.read more
Charlotte Dennison
10:15 17 Sep 19
Loved the self-wash idea!!! Enjoyed it so much and less stressful for my dogs too! Will be back.
Jennifer Taylor
17:29 03 Sep 19
Very friendly people and great grooming service. Our Yorkie seemed very comfortable right away for first time visit. We will definitely be going back.read more
SHANNON POMERANZ
21:23 27 Aug 19
Lovely place. Very clean and with a great staff. My puppy was smelling great after grooming. Highly recommend.
Manuela Fernandes
21:19 20 Aug 19
Matt and the City Paws team always go above and beyond when it comes to our dog Hank. Whether it’s sending us pictures or videos of Hank or looking after him when we go on holiday, we couldn’t think of a better team to trust with our dog. We know Hank loves going as each morning he greets the CP team at the door and is excited to go play out in the countryside. He returns each evening absolutely knackered and ready for some cuddles with his humans. If you are living in sw London I would definitely recommend City Paws Club!read more
Jessica Metcalfe
17:14 24 Jul 19
It's been the second time my dog Winnie had a full groom and both times has been excellent. I'm so happy how Winnie looks and smell! I'd recommend City Paws Club to all of you paw friends!!read more
Alice Osigli
16:26 26 Jun 19
There are some devoted dog lovers in this place! Our dear Lily went for her first full grooming and had an amazing time. Came out very happy and looking like a lamb 😃read more
Lisa Rumboll
21:26 21 Jun 19
There are some devoted dog lovers in this place! Our dear Lily went for her first full grooming and had an amazing time. Came out very happy and looking like a lamb 😃read more
Lisa Rumboll
21:26 21 Jun 19
Excellent boarding experience for our dog. She was well looked after. Our energetic lab girl made a good new friend.. she had a great time playing with a beautiful Rhodesian Ridgeback boy! We were kept up to date with photos & videos..It was a very good experience.read more
Burak Kaplan
17:49 02 Jun 19
It was a first grooming appointment for my little cockapoo and I couldn’t imagine a lovelier experience. The girls were amazing and reassuring as I was a bit nervous about leaving her for the first time. A very friendly place, I totally recommend it! My furry baby smells gorgeous and looks very cute. Thank you Basia and team. We will be back in a couple of months.read more
Ola Mc Carthy
13:28 17 May 19
Fantastic service. My dog is nearly 13 years old and was treated so well by the two staff working there. My dog looks amazing, a great trim that shows she was clearly taken well care of. 100% recommend to anyone out there with a furry friendread more
Adam O'Neill
14:43 17 Apr 19
Excellent day-care. Our dog goes happy and come back even happier. We are so pleased with the great service they provide, good care of the dogs, always on time, never a problem. We had several last minute needs and Matt was always there for us. Recommend 100 %.read more
Matias Portela
17:42 14 Apr 19
Matt and his team have been fantastic support for us and our new puppy. Rufus loves his days out at City Paws. We’ve had great advice from the team on training, nutrition and anything we need to know for a happy, healthy puppy. We recommend City Paws unreservedly!read more
Ellen Miller Gavin
16:09 13 Apr 19
Basia and Saskia are the dynamic duo of the dog grooming world. I’m always so excited to see how beautiful Georgie and Jack look and smell after visiting City Paws Club groomers and the dogs are always happy too. Treats, cuddles and pampering.....What’s not toLike?!?read more
anna turner
17:42 05 Apr 19
Facilities available to wash your own dog by appointment half hourly slots (towels, choice of shampoo and dryer) . Thus saving time at home and all that entails.read more
Jean Walker
18:07 27 Jun 18
Our dog has been going to City Paws Club for the past 12 months and loves it. She is well looked after by the team, who pick her up and drop her home, and we get regular, useful feedback on how she is getting on. We're really pleased with the service and would recommend to anyone in SW-Londonread more
Chris Cairns
14:36 27 Mar 18
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