How we groom your dog
We offer a great grooming service here at City Paws Club – we only take one dog at a time to maintain a quiet and relaxed environment, and it all happens behind a glass wall so you can see every aspect of the groom. One......
As featured on Channel 5,
LIFE AT CITY PAWS CLUB
Born from a love of dogs and the great outdoors, we are the UK’s first activity centre dedicated to Dogs & their Humans.
Our mission is to take the Urban dog back to his roots just as nature intended. Young or old, slow or speedy, we can cater for any of your dogs needs with our expert carers on hand for guidance throughout.
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“Yippee, fireworks are here again!” Thought no dog, ever.
Guy Fawkes night is here again, and while we all enjoy the bonfires and pretty sky displays, chances are your four legged friend is not going to be as happy about it. Barking, cowering, becoming clingy or on edge are all behaviours which are completely......
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How to receive a dry dog after daycare: the winter coat edit
(Because apparently the summer really is over) Now, we always try our best to deliver your dog back in the best condition possible, and that includes washing them off at the end of each day. But as the weather turns colder and wetter that’s no fun for......
MEET THE TEAM
Were a close knit family of dog lovers, who are passionate about the dogs we look after and the care we can provide. If you use our services you’ll get to know us individually from the start. From home visits, daycare collection, boarding, training sessions, events and admin enquiries, we’re here to provide you and your pooch with the very best and personal service you could hope for.
Nationality: New Zeland
Favourite dog: TBC
Years in company: 2
Marcus
Daycare managerNationality: Canadian
Favourite dog: Boarder terrier
Years in company: 1
Bee
City Paws Club store managerNationality: UK
Favourite dog: Jack Russell
Years in company: 2
David
Office managerNationality: UK
Favourite dog: Dachshund
Years in company: 4
Matt Boyce
Owner and all round dogsbodyNationality: Australia
Favourite dog: TBC
Years in company: 1
Matt
DriverNationality: UK
Favourite dog: Dachshund
Years in company: 1
Sebastian
DriverNationality: Australian
Favourite dog: Jack Russell
Years in company: 2
Orla
Daycare assistant & Boarding angelNationality: UK
Favourite dog: Boxer
Years in company: 3
Wing
Boarding angelNationality: UK
Favourite dog: Springer Spaniel
Years in company: 3
Chris
Boarding angelNationality: German
Favourite dog: Rescue mix
Years in company: 2
Grit & Michaela
Boarding angelsNationality: USA
Favourite dog: Boxer
Years in company: 2
Erik
Boarding angelNationality: UK
Favourite dog: TBC
Years in company: 1
Lauren
Boarding angelNationality: UK
Favourite dog: Italian Greyhound
Years in company: 1
Sydney
Boarding angelNationality: Greek
Favourite dog: TBC
Years in company: 1
Olimpia
Home sitting18483
DOGS
WALKED
150998
MILES
RAN
10765
DOGS
BOARDED
37853
TREATS
EATEN
Customer
Google Reviews
Have had such a brilliant experience here! They have really looked after my dog Bruce, he always comes back looking great and very happy. Recently he had his teeth cleaned by Izzy, she has been so friendly and his teeth are amazing - like new! Huge thanks to Izzy and all the teamread more
Gary James
18:33 23 May 22
Great, professional and reliable. Bertie isn’t mad on getting his haircut but he always receives the friendliest welcome and looks super smart an hour or so later! Lovely place with lovely people…always feel very relaxed about leaving Bertie in their hands! Thank you!read more
Toby Milne
08:03 19 May 22
We have had our big dog, Khaleesi a German shepherd/husky mix, attending for several months now. She absolutely loves it and comes back knackered, which is great for us. Being out in the outdoors all day, with other big dogs, is perfect for her. She greets Ashley & Jamie in the mornings like truly loved handlers and has no issues going with them. She can be difficult for them to handle (resource guarding and protects them from the other dogs) but they have dealt with all of this expertly. Top marks!!!read more
Nicholas Fallowfield
16:15 12 May 22
I can’t thank City Paws enough for taking such good care of my pup for over a year now. The entire team is fantastic and the regular communication and updates are amazing, particularly given the number of dogs in their care. Paige, in particular, is wonderful - Teddy absolutely loves her and is so excited to see her every morning. She is so kind and caring and is really good at keeping me updated on pick up/drop off timings. I feel completely confident leaving him in her care and I can tell he is totally relaxed and happy. His days are packed with fun, love and friends, which is everything I could ask for. I would have no hesitation in recommending City Paws to anyone looking for a safe, fun and professional day care for their fur baby.read more
Sarah Whitton
08:27 29 Apr 22
I have a particularly highly strung chihuahua. She is known to be bossy with people and other dogs but the team handled her with ease. I was so impressed with their calm professionalism - we will be regular visitors in the future!read more
Alix Vonk
11:55 14 Apr 22
Our dog Rupert has been going to City Paws for about 7 months and he absolutely loves it. It has been a lifesaver for us with a very active lab puppy while working from home. We love Darren who proactively messages photos, pickup times, and behavior updates. Rupert wakes up excited on City Paws day when Darren arrives for pickup. We couldn’t be happier or appreciate them more!read more
Monica Kuroki
09:26 29 Mar 22
We would like to highly recommend the city paws! Our dog loves it. The staff are very friendly and helpful and nice and we now we can trust them! Thank you guys!read more
Анастасия Машкина
11:51 21 Mar 22
Our Golden Retriever, Muffin, has been going to City Paws daycare for a few months now. They are excellent across the board. The care from the handlers, communication leading up to and throughout the day and the friendly advice have been invaluable for us. They clearly care so much for the dogs that attend and Muffin always comes back so happy and exhausted after a long day of playing with the other dogs. Couldn’t recommend them enough.read more
Alastair Sharpe
09:14 21 Mar 22
First time at City Paws Club today for a groom for my nervous 10 year old Toller. The welcome for him (and me) was warm and reassuring with lots of love and attention from Matt. The end result was great too and I took home a very happy dog. Very impressed with his pawsread more
Helen Wood
16:12 09 Feb 22
City Paws have looked after our family Labrador at their daycare centre for the past year. We can not fault their professionalism, responsiveness and true love for the work they do. Such a great friendly team, would recommend to all ♥️read more
Matt Joyce
17:20 15 Jan 22
Such a committed, professional and caring team, today looked after my puppy at his first proper full groom! Thank you all! Alfie looks so different and so smart!read more
Nicola Hoskin
20:31 12 Jan 22
We recently completed a series of excellent training sessions with Matthew for our Maltipoo puppy. We are first-time dog owners, and Matthew was great at preparing us for the various day-to-day challenges. He is a true dog-whisperer, and we saw immediate results in recall, interacting with other dogs, and walking on the leash. The confidence we developed through the sessions also instilled a greater sense of calm in little Rocky. We will be continuing the sessions as our pup grows up. All in all a great experience.read more
David Billington
10:27 04 Jan 22
Love this place and my pup loves it more. Wonderful staff and facilities. Would definitely recommend to anyone that seeks high quality care for their furry family member!read more
R Kay
16:30 30 Dec 21
City Paws Club offered us an appointment at short notice and were fantastic from the moment we walked through the door. The groomer managed to get all knots out of our cockapoo's coat without shaving her(something no other groomer has managed). Excellent service all around!read more
Robert Burton
14:14 23 Dec 21
I popped in last weekend to get my French Bulldog Bella groomed and the service from start to finish was fantastic. Very welcoming, they were excellent with Bella, as she is a little shy and was a tad apprehensive however they soon made her feel welcome and pampered. All in all a great experience and Bella is looking even cleaner and fresher too.read more
Neal Mankey
12:13 20 Dec 21
The new groomer Christian is amazing. Lovely guy and our dog has never looked and smelt so good. We have a ludicrously curly dog so is not the easiest customer but Christian welcomes her with open arms and she loves him. Could not recommend more highly.read more
Matthew Macmillan
19:02 16 Dec 21
Had my cocker spaniel groomed..nicely done job, friendly staff and they treat my dog gently. Called 15 minutes before job finished to be able to pick her up without her waiting too much. Will come back…read more
Martina Dusilova
16:57 14 Dec 21
Calm environment with very friendly caring staff that genuinely love the dogs. They groom our Australian labradoodle perfectly every month and she always come home smelling amazing!read more
Danielle Sinniah
14:58 10 Nov 21
Brought Our little German spitz in for her first visit with them and they where great! Tidied her up nicely with a breed standard trim. Happy with the resultsread more
Alex Horne
19:27 02 Nov 21
I have previously used a different dog grooming company in Fulham. However I could not get an appointment there for three months so tried out city paws. I love that they take one dog at a time. Makes for a much more calm environment. I received a text reminder of my appointment a few days before. And they did a very good job. I will certainly be going back.read more
Clare Benda
11:11 30 Oct 21
Absolutely love this daycare! Everyone is so incredibly helpful and responsive. The service is incredible and they go out of their way to accommodate where they can and I love the daily pictures when he’s there. My dog loves going.The only thing I wish was that the days were a little longer as it is a little hard to fit in around going into the office.read more
Bianca Chambers
12:54 04 Oct 21
I have a really boisterous and full of energy boxer that needs tons of exercise so I was so happy to come across CityPaws. I’ve been sending my dog there consistently for months now and she comes home happy and exhausted from a full day of play. The pick/up and drop/off service is exactly what I need and the team can be trusted with house keys as well. On daycare days, Bailey can’t contain her excitement and goes nuts when she sees the van pull around the street, the team can barely get a lead on her as she races to jump in the van. The best part is when she gets home, she goes straight to her bed until the next day and gives me the break I need. You also get updates during the day with pictures (would love to see some videos though) so you can see how much fun they’re having.read more
Lauren Zafer
13:06 28 Sep 21
My two year old labrador all the time comes home feeling, smelling and looking awesome! There's always fun and joyful pictures of my pooch and her furry friends each time she attended daycare. Customer service is also impeccable. We are thankful to have found you Citypaws! ❤read more
Poh Lin Winn
19:33 26 Sep 21
Our dog Molly loves city paws and has been going for two years, the team are really friendly and professional and take really good care of Molly, we love the photos during the day. They have even helped us out last minute with emergency day care. We wouldn’t send Molly anywhere else.read more
Carol Campbell
15:40 26 Sep 21
Excellent service. Kevin is caring and put my puppy at ease so he was not stressed after his wash and well groomed. Thank you. Barbararead more
Barbara Halon
08:49 21 Sep 21
Highly recommend City Paws! Milo comes back looking phenomenal every time he goes in for a groom. We’re so pleased with the responsiveness and quality of service!read more
Iqra Anees
14:38 17 Sep 21
I have a Bichon Frise which I have found that most groomers don’t know how to cut his hair and end up just shaving him. However, City Paws Club on Lower Richmond Road have given him the best cut and they listened to what I asked for and they did a better job than I expected. Thank youread more
nashmeel mahmood
07:00 19 Aug 21
MY dog Sonny has been going to City Paws Club for so long. I cant imagine ever changing my day care for him. Hes scratching at the door every morning and comes home exhausted and super happy. He gets so much love and attention each day. The service is great.. I miss him through the day and get constant pics and updates which i love and share with all around me.. Really is his home from home...read more
Sezer Sherif
11:05 05 Aug 21
Absolutely wonderful groom! I took my dog, Trevor, for the full works to these guys and was absolutely thrilled with the overall experience. The service was great, a really thorough groom and cut to the exact style requested. Thank you!read more
Alice Charteris
08:28 04 Aug 21
An excellent groom as always! Christian always does a fantastic job and really looks after the dogs welfare. Thanks so much.read more
Richard Magnus
13:42 29 Jun 21
It was my puppy’s first time to the groomers. They made him feel welcome and chatted me through what they would do to introduce him to the experience.Extremely friendly and professional staff. My puppy came out looking and smelling fresh and fabulous. Thank you so much City Paws! 🐾read more
Freya Glenn-Smith
03:53 27 Jun 21
We took our 7 month old puppy, Jumbo, to City Paws Club for his first ever full groom and we were very nervous incase his fur was taken too short. They did an absolutely incredible job and our puppy looks so smart! Thank you. We are very pleased with the results and will definitely be going back again!read more
Olivia Morley
14:22 12 Jun 21
My cocker spaniel has just had her summer cut, she looks amazing! I have used City Paws a couple of times now and am really happy and impressed with the service. Would highly recommend.read more
Fenella Hunt
13:35 12 Jun 21
River, my Miniature Schnauzer looks amazing. Was his first haircut and I was a bit worried for his reaction. But he received great attention and he looks soooo cute. I’m very pleased with the results. Thanks and see you next time!read more
Marius Ghios
13:57 22 May 21
I used City Paws for day care and they were amazing. I also tried their grooming - it was the first time for my Westie puppy and he was treated so good. The result was great as well and he smelled so good 🙂 will come back for sureread more
Andreea Mihai
17:32 15 May 21
I’ve used City Paws doggy daycare for years and was always pleased with the service. Plus their grooming service is top quality - just had my cavapoo in there and they really took care of her even with quite a bit of matted hair. Thanks so much!read more
Brid McNulty
13:01 20 Apr 21
My puppy Dinky has been groomed at City Paws three times now and I’ve been so pleased each time. Ben and Christian are awesome and really listen to what I ask for and look after Dinky so well. She loves going into the shop and would happily stay there all day!read more
Nikki Clare
19:01 27 Mar 21
We love City Paws! We have a 5 month old puppy and she has been doing some training with Matt and also going to doggy daycare once week. Matt’s training help has been invaluable, especially as she’s surrounded by three boisterous kids. And doggy daycare has been wonderful for her to get used to other dogs and burn some energy. She loves it and gets so excited when they come to collect her. I highly recommend City Paws.read more
Tristan Smith
10:45 27 Feb 21
This is a super place and the staff is lovely, always a pleasure to deal with them. One sure measure of good dog handling is the enthusiasm or otherwise of the animal when crossing the threshold. My dog enters with great enthusiasm. That is good enough for me especially as she comes out looking great.read more
Maryly La Follette
15:07 18 Feb 21
City Paws really went above and beyond! My puppy was really struggling in his development with interacting with other dogs, often scared and acting out. City Paws really care and kindly laid on a 1:1 training session showing us techniques to improve our puppies behaviours, very clear guidance all in real time with other dogs in the park and also providing helpful follow up notes. We felt safe and can’t thank City Paws enough for giving up their time on a cold wet and rainy weekend! In just one session we saw a massive improvement (which had someone of told me of before the session I would never have believed) and have a great platform to move on from.read more
James Knowles
13:59 30 Jan 21
City Paws has been an absolute godsend. I send my puppy to daycare 3x/week and it’s been very beneficial to have her socializing with other dogs. Her behavior at home improves on a daily basis. I have also used City Paws for 1on1 training and Matt has done an incredible job helping teach basic commands, good behavior on the lead, and more. He’s also a great resource for any questions or concerns you may have.read more
Timothy Power
08:27 22 Jan 21
So happy to have found City Paws!We send our two girls over, one being a puppy and still has a lot to learn. Philip seemed very friendly and caring towards their care from day one and you can tell they've had a fun filled day when they return!We love receiving pictures throughout the day and I fully trust them to not only help us raise our puppy well but to provide our other 11 yo with the care she needs. Thanks guys! 🙏🏻read more
Athus Tegani
09:37 21 Jan 21
Our 2 Bernese Mountain Dogs LOVE daycare at City Paws! . They come back tired and happy after a wonderful day in all the amazing outside space. We love seeing the happy pictures the team send us during the day and also that they come home beautifully washed and dried! Matt and his team are knowledgeable and have given great advice on training. They have also arranged excellent boarding in private homes when we've gone on holiday. Highly recommend!read more
Jenny Ponsonby
18:39 20 Jan 21
We love City Paws for our dogs daycare! The London pick up/drop off so he can have a day in out of the city is invaluable. Matt was so responsive and helpful with all of my questions, and Philip and Rebecca were wonderful, caring and reliable with the transport. Our dog (lab mix) has a lot of anxiety and is shy of new people, and they took the time to make sure he was comfortable with them and in the van, are always communicative on the pick up/drop off times and Clara sends pictures and videos during the day. He comes home absolutely exhausted and even gets a bath on muddy days. We can't speak highly enough of their daycare services and highly recommend!read more
Michelle Bergquist
17:37 20 Jan 21
We love City Paws for our dogs daycare! The London pick up/drop off so he can have a day in out of the city is invaluable. Matt was so responsive and helpful with all of my questions, and Philip and Rebecca were wonderful, caring and reliable with the transport. Our dog (lab mix) has a lot of anxiety and is shy of new people, and they took the time to make sure he was comfortable with them and in the van, are always communicative on the pick up/drop off times and sends pictures and videos during the day. He comes home absolutely exhausted and even gets a bath on muddy days. We can't speak highly enough of their daycare services and highly recommend!read more
Michelle Bergquist
17:29 20 Jan 21
We sent our four month old puppy, Luna, to City Paws Club, and we've been so impressed by their service and care for her! They send video and photo updates throughout the day, giving us great peace of mind on how she is doing and getting to see all the fun she is having! They come to pick her up from our flat in London and then drop her off in the afternoon. She is well taken care of and comes back absolutely exhausted after a great day of play and fun! 10/10, would recommend to anyone looking to have their dog taken care of for the day!read more
Josiah Haddleton
12:13 08 Jan 21
My dog tumble had a full groom and teeth clean today at City Paws for the first time and to say they did an excellent job is a huge understatement. Tumble has had many haircuts before but city paws has by far been the best! It was such an even cut and he has never looked so clean and fresh. Camilla the girl on front of house created a very friendly atmosphere and was both incredibly helpful and informative. He was treated so well from start to finish.Would 100% recommend and will now be only using city paws for all of tumbles grooming.read more
Octavia A'Hern
18:37 21 Dec 20
Our 6month old lab/spaniel puppy, Milo, has been going to City Paws day care for a few weeks coupled with some one-on-one training with Matt (the dog man!). Milo was so full of excitement he was hard to control on the lead or outside. However, Matt gave us some techniques that have really worked to focus Milo a lot.The day care is seriously THE BEST. Milo still wets himself every morning Clara comes to pick him up, and is exhausted when he gets home. He's always had a nice wash down after playing with his friends so is nice and clean when he gets in (minus the evidence of dirty play on his little nose!).... I cannot recommend City Paws highly enough. Thanks guys!read more
ABedi
15:34 09 Dec 20
Highly recommend this great place for dog care and grooming. The team is amazing with the dogs, providing great service and making sure the dogs feel comfortable. Our puppy doberman had his nails clipped for the first time and was well taken care of, so he will happily come back!read more
Cécile Rd
21:47 16 Nov 20
Matt is a dog whisperer! Our puppy loved everything he showed us to do with him and he was also very clear and patient with teaching us how to continue the training skills he taught us on our own. If you want your puppy to be happy and well-behaved (and use up a little energy in the process) we highly recommend City Paws for 1 on 1 training.read more
Lauren
15:53 16 Nov 20
My little Pom Rocco is nervous little thing who has had bad experiences with groomers before so I was anxious at first to try someone new. I was therefore delighted when I picked up my little pooch smelling and looking divine and not in the least bit traumatised! City Paws really do listen to you and are keen to leave their clients feeling satisfied which is rare to find these days. Excellent service and good value. I will be back.read more
Leila S
17:07 11 Nov 20
Molly loves going to City Paws club....she's jumping at the front door before the bell even rings! Such a great team......they're even teaching her agility. She has the best time!read more
emma stevens
10:34 28 Oct 20
I couldn't recommend City Paws club more than I already do to all the dog owners I know! :)Our labrador pup Bailey has been going there once a week since she's 5 month old and she loves it. The dogs are being entertained and taken care of all day, with big outdoor spaces, and plenty of dogs to play with; needless to say she doesn't look back when she's being picked up in the morning! They also send pictures/videos throughout the day to update us on how she's doing, which is always very reassuring.If you're looking for a place to send your dog for a day full of activities, this is the place to go!Marionread more
Marion Leclercq
08:31 23 Oct 20
Our little pup has been going to City Paws Club daycare regularly after he is allowed to venture into the outside world. Being able to socialise with other dogs has been helping so much in terms of his confidence building, even with once per week (for his young age)! All the staff members are super friendly and absolutely love dogs! Clara sends me regular updates of the day so I know my little man is having the best time! He spent an evening boarding at Alex's place, and even had some cooked dinner! Thank you so much for the whole team!read more
ivy li
15:05 16 Oct 20
The ladies in the shop are really friendly and helpful. My dog was very happy with them and the grooming service is great. Highly recommendedread more
Sarah Thomas
15:56 06 Oct 20
I recently completed a package of 3 training sessions for my family and our mini dachshund puppy with Matt. His help has been invaluable in getting us prepared for the puppy, helping us establish a routine with sleep and toilet training, crate training, and training Elvis with some basic commands. His ethos is all about positive rewards and ensuring a happy and secure puppy. Thank you Matt! We are looking forward to Elvis trying out the day care!read more
Alexa Aumuller
10:35 05 Oct 20
Great result and a happy dog. Couldn’t be more pleased with the excellent service from CPC
Andrew Tillery
14:44 24 Sep 20
Ivys favourite day of the week is when she gets to go to City Paws, she loves the team, getting to play with other doggos and most importantly swimming! We always know she’s in safe hands with Matt and the team and she comes back happy and ready for a good sleep! The communication has always been clear and we look forward to receiving her daily photo when she’s there!read more
Jessica Thilaganathan
20:19 09 Sep 20
It was my old 12 year old boys first groom there and they were so loving and gentle! Will definitely be back.
Daleen Bastos
06:38 03 Sep 20
We left our pup in City Paws Club's capable hands for boarding when we were away on holiday. Along with enjoying their outdoor facility during the day, she also went home with the same member of staff each night. Philip was so good about sending photos and videos of them spending time together each day we could see our pup was happy, healthy, and getting lots of attention. This allowed us to enjoy our holiday even more. Thanks Phil!read more
Michael Bogdan
22:01 28 Aug 20
A great service, our pets really enjoyed! When collecting them, both Plato and Achilles were well groomed, with shiny coats and wagging tails. Fantastic teamread more
Claire Bills
13:56 27 Aug 20
First time to visit city paws club and I am very happy with the service.. Pretty good and Ill bring back my fluffy again!! Thank youread more
Deodesa Almasco orillosa
16:19 19 Aug 20
We had our dog groomed there, they made a good job, he did still have a few of his puppy hairs but he came out pretty
kasper Franz
09:33 07 Aug 20
Because London is the bast state
Deepak Sharma
09:34 18 Jul 20
A great service, our pets really enjoyed! One of them is injured so need extra care with the front leg. The groomer were very attentive and although Achilles was super tense and scared, everything went very well. Thanks!read more
Claire Bills
11:15 14 Jul 20
Amazing friendly and professional - I brought my pup in who was quite matted - and it was his first time at the groomer - the team took excellent care of him and he looked great afterwards.They were also really helpful with tips to help me keep him ship shape.Thank you!read more
Caroline Churchill
16:18 11 Jul 20
Super service with an emphasis on ensuring your dog is happy. Value for money. Experts in dog pampering!
Sehry P
13:55 06 Jul 20
We love to send our dog Ellie to day care here. She is so excited when she is picked up of a morning and is so exhausted when she is dropped off home of an afternoon. We get photos most days she is there. City Paws is so convenient while we are both at work, but also amazing during this crisis as we can ensure Ellie is still exercising and socialising with other dogs. We could not recommend City Paws Club more.read more
ASHLEA MCWADE
19:57 25 Jun 20
City Paws Club is our Beagle’s second home, he absolutely loves going to day care. Matt and the team are amazing at what they do, attentive, professional with a really friendly attitude. An easy booking system, early pickups and regular updates with photos of the day’s adventures. We can’t recommend enough.read more
Oliver Powell
07:09 22 Jun 20
City Paws Club is our Beagle’s second home, he absolutely loves going to day care. Matt and the team are amazing at what they do, attentive, professional with a really friendly attitude. An easy booking system, early pickups and regular updates with photos of the day’s adventures. We can’t recommend enough.read more
Oliver Powell
07:09 22 Jun 20
Very good groomers, definitely doing their job with true passion! My dog is always leaving with cute haircut. She is very anxious and another groomer refused cutting her but in City Paws Club they always know how to approach her🙂 definitely recommend and Ellie will be back soon 🙂read more
Martyna Modrzyńska
17:46 20 Jun 20
My one year old female border collie has been going there since she was 3 months old and she absolutely loves it. The staff have all been lovely and my girl gets so excited to see each one of them. They send me photos throughout the day which puts me at ease and makes me happy to know she is having a good time. Definitely recommend.read more
Mairead Collins
08:01 15 Jun 20
So happy to have the great grooming team back up and open at City Paws after COVID closure. They take great care of my pup and he comes out looking tip top. The added benefit, they are much more patient that I could ever be as he tries to eat the blow drier!read more
R Medina
19:55 11 Jun 20
First groom after lockdown so Sidney was knotty around the neck and tail. Had tried to groom and trim from home. Had to have him cut short because of this. Shock for me to see him so short but it was essentially the best thing to do. Was advised beforehand and we talked my options. Will be easier to keep under control now and as I like Sidney as a toy poodle long haired was advised to have him trimmed every 4/5 weeks. Lovely girls very friendly and they also take the time to discuss options.read more
Sarah Cole
21:00 04 Jun 20
Really easy to book with them, responded to my email quickly. Great cut and my little Toffee was very happy after the groom. Went to pick up and they had forgotten to do claws but when I mentioned they were very happy to oblige and take care of it quickly.read more
Kim Percy
08:31 31 May 20
I have used all their services, day care and boarding, my lab loves them and he’s the happiest when they pick him up. He just had he’s first grooming with them too and he’s one fresh dog. Best service, totally recommendable!read more
andreea aura
17:59 30 May 20
City paws are so kind and gentle to my cavapoo who is not a great fan of being groomed! Very professional and I would highly recommend!read more
katy wessely
16:48 29 May 20
Can not recommend the team at City Paws more highly. Brilliant service from extremely helpful and friendly staff - always accommodating, even for very last minute bookings. We wouldn’t take our dog anywhere else - she loves going to City Paws and always comes back happy, clean and very tired!read more
Rebecca Alderson
15:38 19 Mar 20
Our beautiful dog Winnie spent the first year of her life attending City Paws Club. I think I can speak on her behalf to say that she would not have preferred to spend it anywhere else! Everyday day she came back happy and exhausted having had a lovely time playing with her friends. Practically speaking, Matt and the team are very accomodating, prompt and efficient. You often get photo updates during the day, if I had one small criticism these updates could be a little more frequent. We have moved from London now and I hope our next doggy day care provider will be just as good! Thank you from us and Winnie for all the nice memories.read more
Henry Cross
13:38 26 Feb 20
The City Paws crew is really great. They always pay attention to customers request and propose the best option. We bring our Milka for more than a year and we could not be more happy.read more
Maikon Sander De Castro Alves
18:48 14 Feb 20
I have been sending my Miniature Schnauzer to City Paws daycare since he was 11 weeks old. He's now 5 months old and has greatly benefited from the socialisation with other dogs that he gets from his weekly visit to daycare. From when he was a small pup, the team have been so attentive with him, sending me pictures and letting me know if something seems off (he once had an ear infection which the team helpfully flagged). He's always so excited to see them when they pick him up and I can see the love and care the team have for him. He doesn't even look back when he leaves in the morning. I would recommend City Paws to anyone - I am confident that my dog is safe and happy when he is with the Matt and the team 🙂read more
Hannah Maton
15:39 12 Feb 20
Sparkle and Rascal have been attending City Paws for almost 3 years and have the best time with Matt and his team. I feel it is a safe environment with lots of space (which terriers need!) for them to charge around. They are always so excited when they are collected which shows me just how much they love it!read more
Allison Mun-Gavin
08:33 07 Feb 20
Fantastic service again!This is my second review and although the team was different, the service was absolutely Spot on. Today was only the second grooming for my girl, her hair was very long (last cut in May last year) but we really like it long and brush her regularly. I decided to give her a trim because brushing and washing was taking longer lately and, with heating on everywhere I noticed she was getting too hot often. She was very nervous at first and again it was not easy to leave her but I asked the ladies to call me if she would be very stressed. After I left she relaxed and apparently did not cause any trouble. I called 2.5h later to ask if she was ready and promptly went to collect her. I was greeted eagerly by my very happy and beautifully groomed cockapoo, who was bouncing around the groomers and did not seem stressed at all. In fact she was very comfortable with the team. They are very competent in their approach and service and I would definitely recommend them to everyone, especially if you, or your pet, are a bit apprehensive. Thank you City Paws and we will be back in a couple of months.May2019It was a first grooming appointment for my little cockapoo and I couldn’t imagine a lovelier experience. The girls were amazing and reassuring as I was a bit nervous about leaving her for the first time. A very friendly place, I totally recommend it! My furry baby smells gorgeous and looks very cute. Thank you Basia and team. We will be back in a couple of months.read more
Ola Mc Carthy
15:09 31 Jan 20
Today was only the second grooming for my girl, her hair was very long (last cut in May last year) but we really like it long and brush her regularly. I decided to give her a trim because brushing and washing was taking longer lately and, with heating on everywhere I noticed she was getting too hot often. She was very nervous at first and again it was not easy to leave her but I asked the ladies to call me if she would be very stressed. After I left she relaxed and apparently did not cause any trouble. I called 2.5h later to ask if she was ready and promptly went to collect her. I was greeted eagerly by my very happy and beautifully groomed cockapoo, who was bouncing around the groomers and did not seem stressed at all. In fact she was very comfortable with the team. They are very competent in their approach and service and I would definitely recommend them to everyone, especially if you, or your pet, are a bit apprehensive. Thank you City Paws and we will be back in a couple of months.It was a first grooming appointment for my little cockapoo and I couldn’t imagine a lovelier experience. The girls were amazing and reassuring as I was a bit nervous about leaving her for the first time. A very friendly place, I totally recommend it! My furry baby smells gorgeous and looks very cute. Thank you Basia and team. We will be back in a couple of months.read more
Ola Mc Carthy
15:00 31 Jan 20
Margot, our miniature dachshund has been going to daycare at City Paws Club since she was 10 weeks old, between 2-3 days a week and she absolutely loves it. When the team come to pick her up she's always super exited and can't wait to leave!We are so pleased she has become a very confident puppy around other dogs and people, and we really do attribute much of this to her being so well socialised at City Paws Club.We were so was nervous sending her in the first couple of days, especially as she was so young and little, but the team were amazing and sent us updates/photos throughout the day on how she was getting on. We felt they really looked after her, sat with her and eased her in with all of the other puppies. Natalie and Matt still send us photos/videos of her playing which we love. The team really genuinely seem to love all of the dogs they look after, and are very comforted when at work that Margot is in great hands.We also really like the online booking interface which is easy to use and allows you to book in last minute, which is great for us when our work plans change etc. We visited the Club in person before sending her in and there is a huge amount of space for all of the dogs, shelters and activities etc. Overall, we are very happy and would highly recommend City Paws Club.read more
Charlotte Dennison
00:52 15 Jan 20
We have a large rescue dog, very timid and needs time to build trust with new people. We tried several dog sitters and boarding options but none were successful. And then we met Matt and Citypaws team - from the first meeting their approach was so professional, they managed to understand Maggie is shy but is gentle and needs time to establish trust. It was the first time we left Maggie for 10 days but the team was so nice and understood the delicate situation, it made it easy for us to trust them. While we were away we kept getting daily updates, photos and videos, and we were so happy to see how fast she adapted and started playing with the dogs. The highlight was when we received a photo of one from the team hugging Maggie! We will definitely return on our next holiday and we highly recommend!read more
Doron Taub
16:15 07 Jan 20
Groomers always listen to precise instructions. The atmosphere with only one dog at a time is calm and relaxing for a pup who is a bit worried.They always spend a great deal of time on each dog and my little one is never concerned to walk in through the door for his haircut.read more
Alice
20:33 02 Dec 19
Our 9 month rescue Molly loves going to day care every week with Matt and his team, her tail doesn't stop wagging for about an hour when she gets back. Molly was really timid to start with but the team have taken the time to understand her situation and to get to know her personality, she grows in confidence every time she goes. Happy dog & Happy owner.read more
Carol Campbell
13:58 02 Dec 19
The staff were very friendly and was amazed how she calmed down my dog, he usually nernvous around strangers. She did a very neat good job. Everyone liked it. Thanks again.read more
Asia Ramzi
20:56 29 Nov 19
I took my dog(German Sheppard) to City Paws Club for grooming. The staff is very friendly and they do a good job everytime. I tried another groomer in the past but they kept changing my appointments and cancel them because my dog is slightly larger size and they have so many dogs at the same time however I have never had that problem with City Paws Club, they schedule it properly also they send us confirmation and reminding messages every time which shows that they are a professional company.read more
Dilara Wilkins
08:33 23 Nov 19
My yorkie looks amazing after grooming! Very friendly staff.
Tatjana ZDC
00:38 05 Nov 19
Ted just had a first groom at City Paws Club and so pleased with everything . So professional from start to finish. Will definitely be returningread more
Susan
16:15 20 Sep 19
Margot, our miniature dachshund has been going to daycare at City Paws Club since she was 10 weeks old, between 2-3 days a week and she absolutely loves it. When the team come to pick her up she's always super exited and can't wait to leave!We are so pleased she has become a very confident puppy around other dogs and people, and we really do attribute much of this to her being so well socialised at City Paws Club.We were so was nervous sending her in the first couple of days, especially as she was so young and little, but the team were amazing and sent us updates/photos throughout the day on how she was getting on. We felt they really looked after her, sat with her and eased her in with all of the other puppies. Natalie and Matt still send us photos/videos of her playing which we love. The team really genuinely seem to love all of the dogs they look after, and are very comforted when at work that Margot is in great hands.We also really like the online booking interface which is easy to use and allows you to book in last minute, which is great for us when our work plans change etc. We visited the Club in person before sending her in and there is a huge amount of space for all of the dogs, shelters and activities etc. Overall, we are very happy and would highly recommend City Paws Club.read more
Charlotte Dennison
10:15 17 Sep 19
Loved the self-wash idea!!! Enjoyed it so much and less stressful for my dogs too! Will be back.
Jennifer Taylor
17:29 03 Sep 19
Very friendly people and great grooming service. Our Yorkie seemed very comfortable right away for first time visit. We will definitely be going back.read more
SHANNON POMERANZ
21:23 27 Aug 19
Lovely place. Very clean and with a great staff. My puppy was smelling great after grooming. Highly recommend.
Manuela Fernandes
21:19 20 Aug 19
Matt and the City Paws team always go above and beyond when it comes to our dog Hank. Whether it’s sending us pictures or videos of Hank or looking after him when we go on holiday, we couldn’t think of a better team to trust with our dog. We know Hank loves going as each morning he greets the CP team at the door and is excited to go play out in the countryside. He returns each evening absolutely knackered and ready for some cuddles with his humans. If you are living in sw London I would definitely recommend City Paws Club!read more
Jessica Metcalfe
17:14 24 Jul 19
It's been the second time my dog Winnie had a full groom and both times has been excellent. I'm so happy how Winnie looks and smell! I'd recommend City Paws Club to all of you paw friends!!read more
Alice Osigli
16:26 26 Jun 19
There are some devoted dog lovers in this place! Our dear Lily went for her first full grooming and had an amazing time. Came out very happy and looking like a lamb ?read more
Lisa Rumboll
21:26 21 Jun 19
There are some devoted dog lovers in this place! Our dear Lily went for her first full grooming and had an amazing time. Came out very happy and looking like a lamb ?read more
Lisa Rumboll
21:26 21 Jun 19
Excellent boarding experience for our dog. She was well looked after. Our energetic lab girl made a good new friend.. she had a great time playing with a beautiful Rhodesian Ridgeback boy! We were kept up to date with photos & videos..It was a very good experience.read more
Burak Kaplan
17:49 02 Jun 19
It was a first grooming appointment for my little cockapoo and I couldn’t imagine a lovelier experience. The girls were amazing and reassuring as I was a bit nervous about leaving her for the first time. A very friendly place, I totally recommend it! My furry baby smells gorgeous and looks very cute. Thank you Basia and team. We will be back in a couple of months.read more
Ola Mc Carthy
13:28 17 May 19
Fantastic service. My dog is nearly 13 years old and was treated so well by the two staff working there. My dog looks amazing, a great trim that shows she was clearly taken well care of. 100% recommend to anyone out there with a furry friendread more
Adam O'Neill
14:43 17 Apr 19
Excellent day-care. Our dog goes happy and come back even happier. We are so pleased with the great service they provide, good care of the dogs, always on time, never a problem. We had several last minute needs and Matt was always there for us. Recommend 100 %.read more
Matias Portela
17:42 14 Apr 19
Matt and his team have been fantastic support for us and our new puppy. Rufus loves his days out at City Paws. We’ve had great advice from the team on training, nutrition and anything we need to know for a happy, healthy puppy. We recommend City Paws unreservedly!read more
Ellen Miller Gavin
16:09 13 Apr 19
Basia and Saskia are the dynamic duo of the dog grooming world. I’m always so excited to see how beautiful Georgie and Jack look and smell after visiting City Paws Club groomers and the dogs are always happy too. Treats, cuddles and pampering.....What’s not toLike?!?read more
anna turner
17:42 05 Apr 19
Facilities available to wash your own dog by appointment half hourly slots (towels, choice of shampoo and dryer) . Thus saving time at home and all that entails.read more
Jean Walker
18:07 27 Jun 18
Our dog has been going to City Paws Club for the past 12 months and loves it. She is well looked after by the team, who pick her up and drop her home, and we get regular, useful feedback on how she is getting on. We're really pleased with the service and would recommend to anyone in SW-Londonread more
Chris Cairns
01:00 28 Mar 18
Our dog has been going to City Paws Club for the past 12 months and loves it. She is well looked after by the team, who pick her up and drop her home, and we get regular, useful feedback on how she is getting on. We're really pleased with the service and would recommend to anyone in SW-Londonread more
Chris Cairns
14:36 27 Mar 18
My little monster loves daycare at CPC and you can tell when he gets home that he’s had a busy day running around having fun. The team are devoted to the dogs in their care thanks guys we would be lost without youread more
John Wainwright
15:40 22 Mar 18
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